Aussie Vape Spot
Frequently Asked Questions.
1. General Questions:
What is Aussie Vape Spot?
Aussie Vape Spot is an online store offering premium disposable vape devices, including IGET and Alibarbar products.
Are your products authentic?
Yes, we provide 100% authentic products sourced from trusted suppliers.
Do I need an account to place an order?
No, you can checkout as a guest, but creating an account helps track orders easily.
Do you sell to minors?
No. You must be 18 years or older to purchase from our website.
2. Product Questions
How many puffs do your devices offer?
Our devices range from 9000 to 12000+ puffs, depending on the model.
Are these devices rechargeable?
Some models are rechargeable (e.g., S3 Kit), while others are non-rechargeable.
Do I need to refill the device?
No, all devices are pre-filled and ready to use.
What nicotine strength do you offer?
Most devices come with 5% nicotine (50mg/mL).
3. Orders & Payments
What payment methods do you accept?
We accept secure online payment methods available at checkout. And Cash On Delivery.
Can I change or cancel my order?
Orders can only be modified or cancelled before dispatch.
Will I receive order confirmation?
Yes, you will receive a confirmation email after placing your order.
Are there any hidden charges?
No, all costs are clearly displayed during checkout.
4. Shipping & Delivery
Do you ship across Australia?
Yes, we offer nationwide shipping across Australia.
How long does delivery take?
Delivery times vary but typically take 2–7 business days.
Do you provide tracking?
Yes, tracking details will be provided once your order is shipped.
What if my order is delayed?
Delays may occur due to couriers, but we’ll assist you in tracking your order.
5. Returns, Refunds & Support
Can I return a product?
Returns are only accepted for defective or incorrect items.
What if my product is faulty?
Contact us within 48 hours with proof for replacement or refund.
Are used products eligible for return?
No, opened or used items cannot be returned for hygiene reasons.
How can I contact support?
You can reach out via our website contact page for assistance.
6. Usage & Safety
How do I use a disposable vape?
Simply inhale from the mouthpiece—no buttons or setup required.
How should I store my device?
Store in a cool, dry place away from direct sunlight.
Is vaping safe?
Our products are intended for adult users only. Always use responsibly and follow local regulations.